Norfolk City Treasurer

The Norfolk City Treasurer's office, situated at 810 Union St #1, is a crucial department of the city, managing fiscal operations and ensuring transparency and accountability in the use of public funds. This detailed guide will provide you with an in-depth look at the services, location, features, and practical information related to the Norfolk City Treasurer.

• Tax Collection: The primary role of the Norfolk City Treasurer is to collect taxes, including real estate, personal property, and machinery & tools taxes. They ensure that all tax payments are processed accurately and in a timely manner.
• Billing and Payment Processing: The office handles the billing and collection of various city charges, such as water, sewer, and refuse fees. They also process payments for these services and other city-related charges.
• Investment of Public Funds: The Norfolk City Treasurer is responsible for investing the city's idle funds in a safe and profitable manner, aiming to maximize returns while maintaining liquidity.
• Financial Reporting: The office prepares and publishes financial reports, ensuring transparency and accountability in the city's financial operations. These reports comply with Generally Accepted Accounting Principles (GAAP) and are subject to annual audits.

The Norfolk City Treasurer's office is located at 810 Union St #1, Norfolk, VA 23510, United States, in the heart of the downtown Norfolk neighborhood. The office is easily accessible by various transportation modes:

• Public Transportation: The office is within walking distance of several public transportation stops. The Granby Street & Union Street and Freemason Street & City Hall stops on the Norfolk Transit bus routes are just a short walk away.
• Driving: The office is conveniently located near major roadways, including I-264, I-64, and US-460. There are several parking options nearby, including the Freemason Street Garage and the Bank Street Parking Garage.

The Norfolk City Treasurer's office is designed to be accessible and efficient, with several features that cater to the needs of its visitors:

• Wheelchair Accessibility: The office is wheelchair-accessible, with a ramp leading to the entrance and an elevator providing access to all floors. Wheelchair-accessible restrooms are also available.
• Public Computers: The office offers public computers for residents to use, allowing them to access their tax information, make payments, or explore other city services.
• Self-Service Kiosks: Several self-service kiosks are available for making payments, printing receipts, or obtaining information, providing a convenient and efficient way to conduct business with the city.
• Multilingual Support: The Norfolk City Treasurer's office strives to provide services in multiple languages, with staff fluent in English, Spanish, and other languages common to the Norfolk community.

To ensure a smooth and efficient visit to the Norfolk City Treasurer's office, consider the following practical information:

• Office Hours: The office is typically open Monday through Friday, from 8:00 AM to 5:00 PM. However, these hours may be subject to change, so it is recommended to check their website or contact them directly for the most up-to-date information.
• Contact Information: You can reach the Norfolk City Treasurer's office by phone at 7576647800 or by visiting their website at norfolk.gov.
• Payments: The office accepts various forms of payment, including cash, checks, money orders, and credit/debit cards. They also offer online and automated phone payment options for added convenience.
• Forms and Documents: The Norfolk City Treasurer's website provides a wealth of resources, including tax forms, payment coupons, and other relevant documents. It is recommended to visit their website to access these resources and ensure you have the necessary information before visiting the office.

The Norfolk City Treasurer's office has an average opinion rating of 1.6/5 based on 81 reviews on Google My Business. While the overall rating may not be exceptionally high, several positive aspects can be drawn from the reviews:

• Efficient Staff: Many reviewers commended the professionalism and efficiency of the staff, noting that they were always willing to help and provide accurate information.
• Convenient Location: Several reviewers appreciated the office's central location and the availability of parking nearby.
• Self-Service Options: Some reviewers highlighted the convenience of the self-service kiosks and online payment options, which allowed them to conduct their business quickly and efficiently.
• Accessibility: A few reviewers praised the office's wheelchair accessibility and the assistance provided by staff to ensure all visitors could access the services they needed.

While the Norfolk City Treasurer's office may have areas for improvement, as indicated by its average rating, the positive aspects highlighted in the reviews demonstrate that the office is committed to providing efficient and accessible services to the Norfolk community.