T.C. Hayes Ltd. - Smethwick

Introduction

Nestled in the heart of Bearwood, Smethwick, T.C. Hayes Ltd., situated at 473 Bearwood Rd, is a distinguished electronics store that has been serving the local community and beyond for several decades. With a strong commitment to customer satisfaction and a wealth of expertise in the electrical industry, this family-run business has carved a niche for itself as a go-to destination for all things electrical.

T.C. Hayes Ltd. takes pride in offering a comprehensive range of services, from the supply and installation of electrical appliances to repairs and maintenance. The company's reputation for quality, reliability, and exceptional customer service has earned it a stellar rating of 4.4/5 from 189 reviews on Google My Business, a testament to its dedication to excellence.

Main Services

• Electrical Appliance Supply and Installation: T.C. Hayes Ltd. deals in a wide array of electrical appliances, including washing machines, dishwashers, fridge-freezers, cookers, and more. The company supplies top brands and ensures professional installation, complete with necessary safety checks.
• Repair Services: The store offers swift and efficient repair services for a wide range of electrical appliances. Their experienced technicians can diagnose and resolve issues, often on the same day, to minimize disruption to customers' lives.
• Installation Services: Apart from appliance installation, T.C. Hayes Ltd. also offers installation services for electrical components such as sockets, switches, and lighting fixtures. They ensure all installations comply with the latest IET Wiring Regulations.
• On-Site Services: The company provides on-site consultations and surveys to assess customers' needs and provide tailored solutions. This includes advice on the best appliances, their installation, and any necessary electrical work.

Location and Access

T.C. Hayes Ltd. is located at 473 Bearwood Rd, in the heart of Bearwood, a vibrant suburb of Smethwick, West Midlands. The store is situated on a bustling commercial street, with ample parking available nearby. The nearest public transportation is Bearwood Road bus stop, served by several bus routes.

The store is wheelchair-accessible, with a dedicated parking space and a level entrance. This ensures that customers of all abilities can access the store and its services with ease.

Featured Characteristics

• Family-Run Business: T.C. Hayes Ltd. is a family-run business, which imbues it with a personal touch and a deep commitment to customer service. The team takes pride in building long-lasting relationships with customers.
• Expertise and Experience: With decades of experience in the electrical industry, the team at T.C. Hayes Ltd. boasts a wealth of knowledge and expertise. This enables them to provide top-notch advice and services to customers.
• Delivery and In-Store Pick-Up: The store offers both delivery and in-store pick-up options for added convenience. They can deliver appliances directly to customers' homes and even dispose of old appliances upon request.
• Flexible Payment Options: T.C. Hayes Ltd. accepts a range of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments. This flexibility ensures that customers can choose the payment method that suits them best.

Practical Information

• Business Hours: The store is typically open from Monday to Saturday, with specific hours varying by day. It is recommended to check the website for the most up-to-date information.
• Contact Information:
  • Address: 473 Bearwood Rd, Bearwood, Smethwick B66 4DH, United Kingdom
  • Phone: 1214203626
  • Website: tchayeselectrical.com
• Services: Apart from the services already mentioned, T.C. Hayes Ltd. also offers quick visits for customers who need a swift solution to their electrical problems. They also stock a range of batteries and other electrical components.

Positive Aspects from Reviews

Customers have praised T.C. Hayes Ltd. for its exceptional service, with several reviews highlighting the company's efficiency and professionalism. One customer commended the store for its 'fantastic service,' noting that they were able to deliver and fit a new washing machine just a day after the old one flooded. This customer, like many others, appreciated the store's quick response and reliable service.

Another customer lauded the store's 'excellent service,' citing the helpful and knowledgeable staff as a key factor in their positive experience. This customer also noted the store's flexibility, pointing out that they were able to provide a solution that suited their specific needs.

These reviews, and many others like them, underscore T.C. Hayes Ltd.'s commitment to customer satisfaction. The store's ability to deliver high-quality service, time and time again, has earned it a place as a trusted and respected business in the Bearwood community.