Quest Technologies (London) - London

Quest Technologies es una empresa de reparación de computadoras y servicios de seguridad ubicada en Londres, con las siguientes características destacadas:

Ubicación y Contacto

Address: 195 Whitecross St, London EC1Y 8QP, United Kingdom.

Teléfono:

Phone: 2072500147.

Página web:

Website: questtechnologies.co.uk.

Especialidades

Specialties: Computer repair service, Computer security service, Computer service, Computer store, Computer support and services, Data recovery service.

Otras características

Repair services, Credit cards, Debit cards, NFC mobile payments, Credit cards.

Opiniones

This company has 54 reviews on Google My Business y tiene una media de opinión de 4.7/5, lo que indica una gran satisfacción entre los clientes.

Los clientes destacan la eficiencia y la atención al cliente del equipo de Quest, así como la capacidad de resolver problemas de manera rápida y efectiva.

El equipo también se destaca por su profesionalismo y su capacidad para explicar los procedimientos de manera clara y detallada.

En general, Quest Technologies se destaca como una opción confiable y eficiente para cualquier necesidad de reparación de computadoras o servicios de seguridad.

👍 Reviews of Quest Technologies (London)

Paula J.

5/5

I was introduced to Quest by a UK client in the context of my legal practice in Barbados. I was pleasantly surprised that Lorenzo and the team could assist and even supply me with a new laptop and quickly set it up for me. They have also assisted with security settings and helped synchronize my devices. Lorenzo is readily available to answer queries and resolve issues remotely. The business is most efficient in general and the whole team is great to work with. Their billing is also very reasonable.

John P.

5/5

I have been using Quest Technologies since they opened in 2003. Over the years I’ve used them for hardware (supply, maintenance and repair), security, networking, website design and hosting, synchronisation of devices and cloud services, installation and troubleshooting of my company and home network’s. They are in a convenient location and can also help remotely. They are a family business with a stable workforce who are all all accessible, friendly, knowledgeable, trustworthy, confidential and reliable. Their billing is transparent and their pricing fair. I have recommended them to friends and colleagues for various IT services over the years and all of them have been happy with the service they received. It was a chance encounter when they responded to a call about a faulty printer 22 years ago, but a lucky one. I find it difficult to imagine how I could have run my business over the years without them. I have no hesitation in recommending them. Dr John Pitts, consultant ophthalmologist and aviation medical examiner. Medical Director, Vision in Aviation Ltd.

Brian S.

5/5

I needed a new laptop with a request for specific items. Riccardo provided me with a short list of choices. Then speedily provided the one I selected, set it up for me and copied over all my data from my old laptop. The result was that I was using my laptop for productive work instantly and seamlessly. I highly recommend this company.

Anne P.

5/5

The staff here are always very friendly and helpful. Recently Milko very skilfully solved problems for me when upgrading from an old to newer phone. Knowledgeable and efficient, I highly recommend this company.

Kachal K.

2/5

I had an unfortunate incident where I accidentally spilled coffee on my laptop, causing the mouse to stop working. On 03/08/2023, eager to resolve the issue, I decided to seek help at a repair shop. Upon arriving at the shop, they quoted an initial fee of £80 for an examination, with no guarantee of success. I reluctantly agreed to proceed. After a short while, I called their office for an update, only to be informed that they couldn't repair the laptop due to circuit damage. Instead of exploring alternative solutions, they suggested I purchase a new laptop. Furthermore, they asked if I wanted to send my laptop for recycling, which seemed premature and unprofessional. My laptop, with its 16GB RAM and 500GB SSD drive, had a market value of around £700 for a comparable replacement. RAM and SSD at least working, and it was an unprofessional suggestion. Despite the setback, I declined their offer and opted to retrieve my laptop. However, when I returned home, I was dismayed to discover that my laptop was now completely inoperative. Prior to taking it to the shop, it was at least functional apart from the mouse issue. In essence, I paid £80 for an examination that not only failed to repair my laptop but also left it in a worse state. This experience left me profoundly disappointed. Subsequently, I sought help from another repair shop, where I paid £70 for a successful repair. In retrospect, I believe this company (shop) overcharged for their examination, provided no resolution, and offered an impractical and premature suggestion regarding recycling my valuable laptop. This experience fell short of the professionalism and fair pricing I expected from a reputable repair service.

Elisabeth P.

5/5

Quest are great! They diagnosed the problem with my laptop, cleaned it up and removed a number of 'dodgy programmes' ordered and fitted a new fan and now it works like new. They are friendly, efficient, quick and excellent value for money. 100% recommend!

Maria N.

5/5

I have known the boys at Quest Technologies for many years because they fixed my old laptops when I used to have an Acer and a Toshiba from Over the years. I still go there as I trust them to do a good job! I would highly recommend them and you always need a good tech guy to trust in. Highly recommend!

Timothy C.

5/5

Went here to fix a cracked laptop screen. The guys in the shop were friendly and knowledgeable, laptop was ready for pickup the next day, within the quoted price range. They also fixed another issue with the laptop that I pointed out to them.