Hosting UK

The worst company ever! The invoices they raise are automatically paid by PayPal on the due date. This year again payment left my account automatically, however they didn’t allocate it to my account. All my calls and emails have gone unanswered! My email account which is for my business has been suspended for over 4 days, even though I sent them proof and the transaction id from PayPal to them so they can search for the payment! I refuse to give them my card details because why would I pay for a service twice Once they have sorted this I will definitely be moving my services elsewhere as honestly, this is bad. I couldn’t access my emails and I make atleast 10 sales a day which I need to process and check communicate with my customers if something goes wrong! Stay away from hosting uk, they don’t care about customer service and ignore your emails when things go wrong! You have been warned!!!

Terrible & uncaring technical support. I wish I could post my exchanges with the technical support here or at least name the individual within Hosting UK who kept dodging the main issue. Not sure why such individuals end up working in technical support since they are so unwilling to sort out the most obvious of issues! If Plesk is not installed on a service and it should have been, it shouldn't take over three days dodging the issue and telling me what I already know. I know my post is not detailed enough but suffice to say I interacted with Hosting UK on my client's behalf so I can't really go into details. Unfortunately terrible technical support is one of those things that you won't know or find out about until you're in a pickle and end up dealing with an uncaring "technical" support.

Don’t go near this company If I could I would have given no star at all…. miserable company with miserable service (I don’t think they understand the meaning of this word). Lazy staff with an indifferent manager that can’t be bothered to answer within A WEEK or at all. I was stuck with my website offline for 11 hours and they couldn’t be bothered even to answer emails not to mention the phone. I should have left a long time ago You get what you pay for, in fact much less. Don’t go near this company

Very unprofessional company. Possibly fraudulent. We are a long standing customer and requested some simple changes. Nobody ever returned a call or responded to a ticket.