ICT Solutions Limited

I have known Carl for over a year and have consistently found him to be exceptionally helpful and attentive. His customer service is outstanding—he always provides timely support whenever we need it. Carl demonstrates a high level of expertise in his field and consistently goes above and beyond to ensure our needs are met. I would highly recommend his services to anyone seeking reliability, professionalism, and excellence.

Outstanding IT Support for our Charity! ICT Solutions has been an absolute game-changer for our charity. From day one, their team has gone above and beyond to support all our IT needs with professionalism, expertise, and genuine care. Whether it’s setting up systems, troubleshooting issues, or simply offering advice, they’re always responsive and reliable. Their support allows us to focus more on our mission, knowing that our tech is in safe hands. It’s rare to find a company that not only delivers top-notch service but also shares our values and commitment to the community. We’re incredibly grateful for their partnership and highly recommend ICT Solutions to anyone looking for dependable and friendly IT support.

We've been working with ICT Solutions for our IT needs, and the experience has been consistently very good. Their team is knowledgeable, reliable, and always quick to respond to any issues or questions we have. Whether it's setting up new systems, troubleshooting, or offering IT advice, they handle everything with a high level of professionalism and efficiency. We genuinely value the peace of mind that comes from knowing our IT system is in good hands.

We have worked with Carl & the ICT Team for over 15 years & have a great relationship with them. The team constantly go above & beyond & are friendly & helpful - nothing is ever too much trouble. They are extremely reliable & responsive to any queries we may have. Our systems are monitored continuously which is reassuring knowing our data is safe & any problems will be dealt with immediately. Would highly recommend!

We’ve been working with this IT support team for years, and we couldn’t be happier with their service levels. They’ve been: Responsive & Reliable: Whether it’s a routine software update or a critical network issue, they fix any problems quickly. Friendly & Professional: Every engineer we’ve met is courteous, explains things clearly (without jargon), and treats our equipment carefully. They make even the most technical conversations feel approachable. Proactive & Knowledgeable: Rather than waiting for problems, they monitor our systems continuously and suggest improvements to boost security and performance. Their recommendations have helped us avoid downtime and keep our data safe. Value-for-Money: Their billing is transparent, with no surprise fees, and the cost of their support plan is easily justified by the peace of mind and efficiency gains we’ve seen. As a Liverpool-based business, it’s essential for us to have an IT partner we can trust. This team has gone above and beyond every step of the way. I highly recommend them to any organisation looking for top-quality, hassle-free IT support!

ICT are very knowledgeable, as you would expect them to be. The added value they provide is in respect to response and solution turnaround times, which are always very quick. Highly recommended for any business wanting to employ their IT support services.

I recently needed help resolving issues with my Mac and Microsoft 365 account,and ICT Solutions were fantastic from start to finish. The team was responsive, knowledgeable, and went above and beyond to get everything working smoothly again. Highly recommend ICT Solutions.

Carl and his team at ICT Solutions have been amazing with any IT issues or problems I have come across. They are highly reliable, responsive, and always resolve any issues promptly and efficiently. It's a great comfort knowing we can count on them to keep everything running smoothly.