DYL, All-in-one Phone, Lead Response and Contact Management

Address: 400 Corporate Pointe Suite #850, Culver City, CA 90230, United States.
Phone:8553579249.
Website: dyl.com
Specialties: Software company, Business to business service, Internet marketing service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 48 reviews on Google My Business.
Average opinion: 3.3/5.

DYL, All-in-one Phone, Lead Response and Contact Management 400 Corporate Pointe Suite #850, Culver City, CA 90230, United States
Contact

Open today until 17:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–17:00
  • Saturday: Closed
  • Sunday: Closed

DYL, located at 400 Corporate Pointe Suite #850, Culver City, CA 90230, United States, is a software company that specializes in providing business-to-business services, including internet marketing. With a strong focus on innovation and customer satisfaction, DYL has established itself as a leading provider of all-in-one phone, lead response, and contact management solutions.

  • Phone Service: DYL offers virtual phone services that enable businesses to manage multiple phone lines from a single platform. This allows companies to receive calls from various locations, making it easier to manage customer interactions.
  • Virtual Office: With DYL's virtual office services, businesses can establish a professional presence without the need for a physical office. This feature includes mail forwarding, voicemail, and call forwarding.
  • Texting: DYL's texting services enable businesses to send and receive text messages from a single platform. This feature is particularly useful for customer engagement and lead generation.
  • Lead Response: DYL's lead response system allows businesses to automate and manage lead responses, ensuring that customers receive prompt and personalized attention.
  • Contact Management: DYL's contact management system enables businesses to store and manage customer information, making it easier to track interactions and follow up on leads.
  • Lead Engine: DYL's lead engine is a powerful tool that helps businesses generate and manage leads. This feature includes features such as lead scoring, lead routing, and lead nurturing.
  • Advanced Workflows: DYL's advanced workflows enable businesses to automate and manage complex business processes. This feature includes features such as workflow creation, workflow management, and workflow analytics.
DYL's physical location is situated at 400 Corporate Pointe Suite #850, Culver City, CA 90230, United States. The company is easily accessible by car, with a wheelchair-accessible car park and entrance. For those who prefer to use public transportation, the nearest bus stop is located nearby. The company's location in Culver City provides easy access to major highways, including the I-405 and I-10, making it convenient for customers to reach DYL from surrounding areas. * Wheelchair-accessible car park and entrance * Professional phone and internet services * Advanced lead response and contact management systems * Wheelchair-accessible office space * Convenient location in Culver City, CA * Easy access to major highways * Address: 400 Corporate Pointe Suite #850, Culver City, CA 90230, United States * Phone: (855) 357-9249 * Website: dyl.com * Email: [email protected] * Support: (888) 310-4474, [email protected] * Business Hours: Monday to Friday, 9:00 AM to 5:00 PM PST DYL has received 48 reviews on Google My Business, with an average rating of 3.3/5. Some of the positive aspects from reviews include: * "DYL has made our lives very easy and automated. With the auto dialer, and the appointment setting. We almost never have to touch the phone. And it saves time when cold calling on a list. We went from doing about $8,000 a month to $40,000+ last year." * "The DYL team is very responsive and helpful. They have a great understanding of our business needs and have implemented solutions that have increased our sales significantly." * "I was impressed with the ease of use and the features of the DYL system. It has streamlined our lead response process and has increased our efficiency by 30%." Overall, DYL has established itself as a leading provider of all-in-one phone, lead response, and contact management solutions. With its wheelchair-accessible office space, professional phone and internet services, and advanced lead response and contact management systems, DYL is the perfect solution for businesses looking to improve their communication and sales processes.
DYL specializes in providing business-to-business services; including all-in-one phone; lead response; and contact management solutions.
DYL offers phone service; virtual office; texting; lead response; contact management; and lead engine.
Yes; DYL's office is wheelchair-accessible; with a wheelchair-accessible car park and entrance.
You can contact DYL by phone at (855) 357-9249; email at Sales@DYL; com; or visit their website at dyl.
DYL's business hours are Monday to Friday; 9:00 AM to 5:00 PM PST.
DYL, All-in-one Phone, Lead Response and Contact Management - Culver City, California
1/5

We were initially very excited to move to DYL! Unfortunately, it has been a complete nightmare. We have experienced more dropped calls then completed calls. When a call is dropped the system thinks it is still active. The longer we used the system the worse it got. The support staff was very kind, but the issues were never resolved. We had to pay 3 months upfront; we are moving our service after one month because it is costing us daily in new business and lost production. Update: I would like to thank Dyl as they did prorate the upfront payment. Terence is great he always returned calls and emails. He followed through with the prorate, his attention to the account was appreciated.

DYL, All-in-one Phone, Lead Response and Contact Management - Culver City, California
1/5

I’ve been dealing with unresolved issues for over 3 weeks now, and the experience has been nothing short of frustrating. The level of communication is unacceptable — the sales rep assigned to me is never available, constantly “on lunch,” and impossible to get ahold of. Despite multiple follow-ups, nothing has been resolved, and I feel completely ignored as a customer. I expected far better support and accountability from a company like DYL. At this point, I wouldn't recommend them based on my experience.

DYL, All-in-one Phone, Lead Response and Contact Management - Culver City, California
4/5

I've had to go back and change my initial review for this company. Since my last review over a year ago, their customer service has done a complete 180. Abed has done a fantastic job fixing issues that I've had with the system and following up. Abed and another gentleman there are very professional and deserve to be recognized. The only reason I'm not giving 5 Starts is because the website still performs poorly and often.

DYL, All-in-one Phone, Lead Response and Contact Management - Culver City, California
5/5

We LOVE DYL! It has streamlined our day to day operations and opened up more time for us to do what we came to do, SELL! We utilize the Campaign Feature daily. Uploading our lead lists and having them automatically called has shaved hours a week off of my producers "dial time". They are now able to call on average 30 more contacts on any given day as they no longer have to manually dial the numbers which has truly allowed them to hit their goal of 80 contact calls per day. The Calendar Scheduling Feature is another one we use constantly. Setting appointments that automatically call the customer at the time they are expecting has promoted that we are an agency of our word and we will call you back when we say we will. Our Customer Retention Rate has gone up 7 percent since switching to DYL as it manages my customer review schedule as well as my sales follow ups. DYL has truly empowered my staff and I to be able to be more efficient, punctual with follow-up, and generally happier while in the office. I feel that DYL's impact on my business is truly immeasurable and it has become an irreplaceable part of it. Top notch work and I cannot thank you enough for the boost your product has given my business.

DYL, All-in-one Phone, Lead Response and Contact Management - Culver City, California
1/5

I have been with DYL for three weeks. Horrible on-boarding experience. A technical guy set my phones up and that was it. I never got any instruction, training, or education on using the system. Phones have been awful. Calls come in and we can't answer them. I have talked to DYL technical support daily multiple times with problems. I came current getting a "URL calling is disabled" message on seven of my 4 phones. . I want the last three weeks of my life back! I am calling my sales rep and all of a sudden he is MIA . This is costing me money and most important MY TIME!!!

DYL, All-in-one Phone, Lead Response and Contact Management - Culver City, California
1/5

Save yourself time and money. They were unable to provide service in my area but did not tell me until after they charged me for the first month. The refund never came and despite them tell me that they were working on it, they charged me another month. I have had to to dispute it with bank and try to get my refund that way. There is no need to put companies through this. Please look elsewhere for service, this company could care less.

DYL, All-in-one Phone, Lead Response and Contact Management - Culver City, California
5/5

because of changes to my router I needed a lot of help to use my phone SEVERAL DYL tech support people tried to help but only ABEED was able to help get me up and running ABEED is great and saved the day for me. Excellent customer tech support

DYL, All-in-one Phone, Lead Response and Contact Management - Culver City, California
1/5

I am an Allstate insurance agency owner. I have been with DYL for three weeks. Horrible on-boarding experience. A technical guy set my phones up and that was it. I never got any instruction, training, or education on using the system. Phones have been awful. Calls come in and we can't answer them. I have talked to DYL technical support daily multiple times with problems. I came current getting a "URL calling is disabled" message on seven of my 10 phones. To be fair, if they resolve my issues soon I will modify this review, but until then I would not use DYL again. I want the last three weeks of my life back!

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