DreamHost

Working with this service makes me want to quit my job. I’d rather meditate on the streets then work with a client who uses this service. Be prepared to spend 1 hr waiting around for any of the many emails they require to use

Do not deal with them! Scammers! I paid 53 eur on the first December for a hosting plan. The day after I asked for reimbursement because their services are just not good enough. Today 17th December came their reply. They offered me 3 euros of partial reimbursement. I will report them to the competent authorities tomorrow for fraud. Also don’t forget to delete your credit card information from their site and PayPal these frauds will attempt to charge you! Careful people!

I've been hosting our rescue center's website with DreamHost for 14 years. Yesterday, they accidentally deleted our website AND ALL OF ITS BACKUPS. They managed to restore a backup of mine from 2019, meaning we lost a complete revamp of the site, our extensive shop, our blog, and basically countless hours of work for the past four years which I do not have time to recreate. They were very nonchalant about it, though they did say they were sorry that "I was experiencing trouble with my website." Yes, I know I should have my own up-to-date backups. That isn't something I excel at, so I was actually paying Dreamhost extra every month for an offsite backup service, Jetpack Pro. When I log into Jetpack, though, it does not show me having pro status anymore, despite my having set it up years ago. I emailed them asking why and just got an irrelevant copypasta reply. I am left to guess that Dreamhost has been pocketing that money for who knows how long. So I'm basically screwed, despite years of paying hundreds of dollars a year for a premium plan. But hey- they didn't entirely disappoint. They credited me $35 after reluctantly admitting their mistake. 🫤 I can't say that I still recommend Dreamhost or the Jetpack Pro offering and I apologize to any of the people I sent their way over the years. I'm still sinking under the gravity of this. Fun times. Like others have said, this used to be a decent hosting service but those days are quite obviously gone.

Absolutely the worst web hosting company experience I have ever had. I went all in on a 3-year plan because the price was right, and I was looking to save some money. Their dashboard is overly technical and not laid out intuitively at all. Their "free" email service is dated, clunky, and well, just old. Their customer support would be totally an SNL skit (entertaining and funny) if it wasn't so shoddy, inconsistent, and glaringly inept. They can't even get basic domain name transfers done in an efficient and timely manner. MY ADVICE: SAVE YOURSELF THE STRESS, PAY A LITTLE MORE SOMEWHERE ELSE, AND STAY AWAY FROM THIS COMPANY!

DO NOT HOST WITH THEM. Had my site hosted for years. Until... - They've steadily increased prices, now it costs $15/mo to host - Extremely expensive for simple hosting. - It's impossible to get support and when you do, they charge you for it. Ridiculous. - Their shared servers are very slow. - There webmail is horrible outdated and hard to tag emails as spam.

I wanted to sign up for one months service, on checkout the site switched me to the most expensive plan and charged my debit card over $720.00. I did get a hold of them after about three days and they were willing to refund me but I was ignorant in thinking I could let them have the money because I could use the hosting anyway. I own a record label, I'm trying to post new music on my website and once again, Dreamhost has failed to provide a usable panel. I can't even change my password on the VPS user account because their stuff is messed up and they admit it. It's been since 12PM today, there was one update at 3PM saying they had a fix and it is now 9:21PM and I still can't change my password. I am going to try to get in touch with a customer service manager and get the remainder of my money back in the morning. This is B.S.! Garbage!

Hosting wise I’ve had no issues for two websites, this is my issue, I’ve had happy hosting since 2009, which was unlimited everything for 119.00 a year, last year they decided to jack it up to 155.00 or so, I thought it was for domains why I had the extra amount, Checking the billing this year I find that they took it upon themselves to increase this. After numerous emails and chats the best the would offer me is a three year promotional price paid up front. Needless to say I’m old school and a deal is a deal, so I won’t renew and can’t recommend this company to anyone else. Happy unhosting dreamhost.

DreamHost wasn’t so Dreamy! I was with DreamHost for several years always having issues with the uptime of my sites. While I had an entry level Virtual Private Server (VPS) with DreamHost, I had never had an issue like this with my previous VPS providers. Trouble tickets were created with DreamHost Support over the years and I would always follow any advice to optimize the speed of the processor and/or RAM usage, however nothing seemed to change the performance of my sites on their VPS. Also, just because you purchased a VPS with DreamHost does not mean that your SQL databases will run on it. I’m pretty sure they are still using shared hosting for your SQL databases and they upsell you to move them over to a faster VPS. In addition to the uptime issues, they kept raising their rates on a VPS that was not working properly and auto renewing my contract. If you don’t cancel your auto renewing VPS subscription in time, they will charge you for everyday that it is open or running, so be sure to backup your sites and cancel or close your VPS before the plan auto renews. If you are looking for a VPS I would do your research because hosting companies have a huge markup on their products. I would recommend looking at a VPS like AWS Lightsail. It may take a little more work and education on the platform to get started however in the long run you will understand how a VPS works with a lower overall expense. I hope this helps someone that has had the same experience that I have had with DreamHost.