KnownHost LLC

Address: 135 Gemini Cir #208, Birmingham, AL 35209, United States.
Phone:2056901625.
Website: knownhost.com
Specialties: Web hosting company, Computer security service, Internet service provider.
Other points of interest: Online appointments, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 252 reviews on Google My Business.
Average opinion: 4.9/5.

Contact

Open 24 hours today.

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Nestled in the heart of Birmingham, Alabama, KnownHost LLC has been a prominent player in the web hosting industry since 2006. Situated at 135 Gemini Cir #208, this company has carved a niche for itself by providing exceptional hosting services tailored to fit diverse needs. With a strong commitment to customer satisfaction, KnownHost has grown steadily over the years, earning a reputation for reliability, speed, and top-notch support.

Web Hosting: KnownHost offers a range of web hosting plans, from shared hosting to powerful dedicated servers. Their services are optimized for speed, security, and reliability, ensuring that websites run smoothly and efficiently.
Reseller Hosting: This plan allows users to start their own web hosting business, with access to high-quality servers and a variety of features to offer their clients.
Managed Hosting: KnownHost provides fully managed hosting services for various platforms, including WordPress, semi-dedicated servers, and VPS servers. Their team of experts handles server management tasks, allowing clients to focus on their core business.
Enterprise Hosting: Designed for larger businesses and high-traffic websites, KnownHost's enterprise hosting solutions offer high-performance, secure, and scalable infrastructure.
SSL Certificates: KnownHost offers SSL certificates to encrypt data and secure websites, enhancing the trust and credibility of online businesses.
Additional Services: KnownHost also provides services like remote backups, MailChannels (to prevent email blacklisting), Google Workspace, and XenForo hosting, along with migration assistance to help customers seamlessly transition to their hosting services.

KnownHost's office is located at 135 Gemini Cir #208, Birmingham, AL 35209, United States, in the shadow of the iconic Vulcan statue. It is situated near the intersection of I-65 and I-459, providing easy access from various parts of the city. The area is well-served by public transportation, with several bus stops nearby. The nearest airports are Birmingham-Shuttlesworth International Airport (BHM) and Montgomery Regional Airport (MGM).

For those visiting the office, there is a wheelchair-accessible parking lot and entrance to ensure accessibility for all. Additionally, online appointments can be scheduled for customers who prefer to handle their business remotely.

Commitment to Customer Satisfaction: KnownHost places a strong emphasis on customer satisfaction. They offer a 100% satisfaction guarantee and provide around-the-clock customer support to ensure any issues are resolved promptly.
Green Hosting: KnownHost is committed to sustainability. They have implemented various eco-friendly practices, such as using energy-efficient hardware and partnering with renewable energy providers, to reduce their carbon footprint.
Security-Focused: KnownHost prioritizes security, offering features like free automatic daily backups, DDoS protection, and regular security updates to safeguard clients' websites and data.
99.9% Uptime Guarantee: KnownHost's hosting infrastructure is designed to ensure maximum uptime, with redundant systems and regular maintenance to minimize potential disruptions.

Business Hours: KnownHost's customer support is available 24/7, while their office hours are Monday to Friday, 9:00 AM to 5:00 PM CST.
Phone:205-690-1625
Website:knownhost.com
Email:[email protected]

KnownHost has an impressive average rating of 4.9/5 on Google My Business, with 252 reviews in total. Analyzing these reviews reveals several positive aspects:

Excellent Support: Customers frequently mention the exceptional support they receive from KnownHost's team, praising their responsiveness, professionalism, and helpfulness.
Reliable Services: Many customers highlight the reliability and speed of KnownHost's servers, ensuring their websites run smoothly and efficiently.
Competitive Pricing: KnownHost is often praised for offering high-quality services at competitive prices, providing excellent value for money.
Ease of Use: Customers appreciate the user-friendly interface and easy-to-use control panel, making it simple to manage their hosting services.

More businesses in Birmingham

KnownHost provides web hosting; reseller hosting; managed hosting; enterprise hosting; and SSL certificates.

KnownHost is located at 135 Gemini Cir #208; Birmingham; AL 35209; United States.

KnownHost is committed to sustainability; using energy-efficient hardware and partnering with renewable energy providers to reduce their carbon footprint.

KnownHost offers features like free automatic SSL installation; free daily backups; and advanced DDoS protection.

KnownHost provides around-the-clock customer support through live chat; phone; and support tickets.

5/5

The hosting KnownHost provides is stellar - my multiple websites run quickly and efficiently. Everyone I’ve dealt with at the company has been absolutely amazing! The reps respond quickly and are always knowledgeable, helpful and kind - no matter what you ask or need. They are always wonderful and make you feel good about being a customer. I couldn’t be happier the superb service by KnownHost! Highly recommend!

5/5

My small business would be offline and dated if it were not for the great people who work at Known Host. I've been with them for years, and over this time I have gotten to know the support staff via ticketing systems. With most companies, you probably never see the same agents name again in another ticket; but not at Known Host. They are able to retain their support staff for years. That says a lot. Tech support is a hard job. I'm thankful to the staff, company and services they provide. They certainly under promise and over deliver.

5/5

Exceptional support team from KnownHost. If you know nothing about making your own website or blog or whatever, this support team will absolutely save you. They're very knowledgable, very friendly, and very timely in their responses. Also, the features that KnownHost offers are numerous and the control panel for your website(s) is all very orderly and sensible. If you're debating between hosts, absolutely choose KnownHost. I can't imagine I would've had an easier or better experience with the other hosts I was debating choosing.

5/5

Nobody has the level of customer support like KnownHost. I always tell people that if they want a hosting company that has the best trained and knowledgeable support techs, KnownHost is it! Sure, other cheaper hosts offer phone support ... but their techs are just phone guys who known nothing. Their support is usually worthless. I don't mind the ticket system that KH uses because you guys are SO FAST at responding and your agents are usually super knowledgeable at managing the servers. Truly The BEST! Totally 5 Stars!

5/5

Been a customer since 2011. Together, we are the dream team. My business has been able to expand our offerings because of the collaboration between our businesses. Thank you for your expertise over the years - to another 13 years and beyond! <3

5/5

Having been hosting websites for over 20 years with companies in the UK, several in the USA I came across KnownHost and gave them a try. Smartest move I ever made. They have been there when an issue arrived and got me back on track. You can't beat their tech support hands down. So glad I'm with them and they are with me.

5/5

We've been with Knownhost for years, and we couldn't be happier with our choice. Their platform stands out for its robustness and affordability, setting them apart from other hosting companies. But what truly makes them exceptional is their top-notch customer support. The team consistently exhibits a fast turnaround time and a genuine willingness to help us with any issue. We wholeheartedly recommend Knownhost for anyone seeking a reliable and cost-effective hosting solution with unparalleled customer care.

5/5

I have been with KnownHost for many years. For a managed service the customer support is exceptional. I get a reply within a few minutes and a resolution a few minutes more. The amount of time and money that service saves is great.

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