Blue Stream Academy

Everytime I have encountered a problem and asked for assistance,the response from the team has been so prompt and courteous. Thankyou for your professionalism and kindness.

I'm very grateful for help and support. Fast answer, super patience and kindness. All information structured perfectly

Attended a training webinar yesterday and Rachel did a great job on maintaining a polite and professional tone throughout the interaction during the session. Demonstrated excellent communication skills with clear and confident delivery which helped me to maintain my focus throughout the session. Well done, Rachel!

The modules are very tedious and are very very basic. It is a real chore as many modules have ballooned in content and take a day to complete Many take over 3 hours to complete which is ridiculous. Why does a module take so long to complete? I have to say customer support is good 5* .

Excellent training session which equipped me with the necessary skills and knowledge to get the most out of the system.

Having used Blue Stream for a number of years, I have always been happy with the service, I am sorry that I have had to leave such a low score today. I was passed over to Daniel in sales today, straight away it felt like he did not want to talk to me, all I wanted to do was discuss new business, and he said, email all your questions and the relevant information and I will look as what you are asking. I am a consultant whom always refers my clients over to Blue Stream for mandatory training, one of my clients mentioned that she had been quoted a high fee of £100 per month for 2 people. I thought that's a lot, I will give them a call as I currently have 4 clients whom will need to sign up for their mandatory training and if the prices have gone up, I would look for another company to refer to. All I wanted to know was the price, per person but due to GDPR Daniel was unable to discuss this with me, I then said all I want to know is the prices, I don't want to sign anyone up right now, I wished I had never called as I said to him, you clearly do not want to have this call or discuss knew business with me, I think its best I take my business else where, he said something along the lines thank you for your call, I cant discuss due to GDPR. I am so shock with the professionalism, the understanding of new business and GDPR. No names or business names got mentioned, please pull the call (16.10) if you record your calls.

I have used Bluestream for several years and recently joined as an individual business user. Everyone I spoke to when arranging this was really helpful, nothing too much trouble, quoted, signed-up and paid in one morning. If only all businesses had this approach-highly recommended!

We have recently asked to extend our service with Blue Stream to include all of the Company’s within our Group and so needed to book onto system training. The booking was very straight forward, it’s all online via a link; I found a date that suited my time allowances, the system sent me an appointment that I could choose how to save, and just before the training, I was reminded via e-mail with full joining instructions. We’re all busy, so this type of service, for me, is great, it’s basically a built-in reminder that I didn’t have to think about. On the day of the training, I received an e-mail with further information and was able to join the call at the allotted time with great ease. Right from the beginning, Emily, my trainer, was helpful, understanding of my needs and just lovely! Emily took me through the training at my pace, and I was able to ask questions as we went along; Emily was quite happy to answer questions around a couple of queries I had as well, which were outside of the training, but linked to the system. Emily’s knowledge is superb, and I came away from the training feeling confident that I can administer the system, as well as having that added support from Emily, which I know I can call upon at any time when I need it. Thanks Emily and thank you Blue Stream!